Entries tagged "Qualtrics"

Trick to Open Qualtrics in Multiple Browser Windows for Comparing the Settings of Separate Forms

When building a new form in Qualtrics, I would prefer having two separate browser windows open so that it’s easier to copy content from older forms into the new one. The problem is that Qualtrics remembers your last action no matter which browser window you are using. So when I copy CSS code from an old form in one window, for example, the other browser window with the new form starts misbehaving. Luckily there is a way around this issue. [Continue reading]

Prevent Qualtrics from Sending Emails Based on Incomplete Responses

An online form I manage through Qualtrics sent some confusing emails recently. The form should only email me when someone completes all required information, but somehow the emails I received were missing some critical information. I double checked that all my form validation was in place and my Survey Flow did not have anything letting respondents bypass the necessary questions. It turns out that the emails were triggered by an incomplete response reaching the expiration date. Therefore, I needed to rethink how my email triggers were set up. [Continue reading]

Improve Email Validation in Qualtrics Forms

I received a Qualtrics form submission where the email field, which is supposed to be required, was left blank. The customer emailed me shortly thereafter about the situation. She let me know what email address she tried entering, but the form kept saying it was invalid. Well, the address she sent should have worked. Therefore, I needed to look into why it didn't and figure out how she was able to submit the form without entering an email address. [Continue reading]

Trick to Streamline Charts in Qualtrics

I recently had a problem with customizing charts in Qualtrics' reports feature. The charts were based on a question which had several categories for the respondents to rank. To simplify the report, I wanted to create several charts which show one category each, but the options to turn off some of the categories were outside of the viewable area. Luckily, there is an easy, and not so obvious, way to view those hidden options. [Continue reading]

Lessons Learned: Creating a Wait List in Qualtrics for an Event Registration Form

I needed a wait list for a registration form built through Qualtrics. Since the service is geared towards collecting surveys online, a wait-list feature is not built in. However, you can simulate the functionality by tweaking the form and leveraging the Quotas feature. [Continue reading]

Lessons Learned: Collecting Registrations and Setting Up Qualtrics to Notify You When It Reaches a Milestone

I wanted to be notified when various milestones were reached during an event-registration process. That way I could keep the event organizers aware of the progress and help them make informed decisions as the event got closer. The numbers would help them decide how much food to order, how much space to reserve, and whether to even have the event. To track the registrations, I used Qualtrics' Quota feature and its ability to send confirmations. [Continue reading]

Lessons Learned: Working with Event Registrations in Qualtrics

Qualtrics works well for collecting event registrations. But there are a number of things to be aware of. I imagine that the "issues" stem from the service being geared towards administering surveys online. However, the benefits of using Qualtrics outweigh the shortcomings. [Continue reading]

Lessons Learned: Live2Lead Website and Using Qualtrics for Collecting Event Registrations

For the new websites I create, my goal has been to make them responsive. That way I get some practice before committing to an overhaul of a major website. The extra practice should make the redesign process go smoother since hopefully I'll have the experience to solve whatever problems I come across. With the latest website, I was given the opportunity to further enhance my skills. Plus, I found a new, and somewhat unusual, solution for collecting event registrations. [Continue reading]