Entries from 2018

Prevent Qualtrics from Sending Emails Based on Incomplete Responses

An online form I manage through Qualtrics sent some confusing emails recently. The form should only email me when someone completes all required information, but somehow the emails I received were missing some critical information. I double checked that all my form validation was in place and my Survey Flow did not have anything letting respondents bypass the necessary questions. It turns out that the emails were triggered by an incomplete response reaching the expiration date. Therefore, I needed to rethink how my email triggers were set up. [Continue reading]

Avoid Losing Emails Flagged as Tasks

A downside of flagging emails as tasks in Outlook is that they are one in the same. If you delete the task, for example, the email will also be deleted. Outlook at least warns you before something like that happens. However, I found a way to delete several tasks / emails without any warning from Outlook. Luckily, I was able to recover the lost emails with a bit of work. [Continue reading]