Entries tagged "usability testing"

Removing Excess Information from URLs Prior to Publishing

Before posting links online or in printed materials, do you clean them up? They may contain things that can be removed while still having functional links. They will be shorter. Plus, removing some parts may help future-proof the URL. Now I'm not talking about removing the "http://" and "www" portion. There are other things to consider. [Continue reading]

Watching for Broken Links in Published Materials

Does your organization distribute materials created by those who are less familiar with how URLs work? If so, you may want to be more involved with the review process for this content. That way the organizational newsletter, for example, isn't sent out with broken links. Here are the more common issues I've run into over the years. [Continue reading]

Checking Multiple Browsers Before Responding to Website Support Requests

When responding to support requests involving a website it's important to remember that the customer may not be using the same browser as you. They may not even use the same operating system (Windows, Macintosh, etc.) There are many issues that I've seen over the years as a website developer which work perfectly fine in one browser and completely fall apart in another. So make sure that you have covered your bases before responding to the customer. [Continue reading]

Test Pages in the Wild

I recently listened to episode 10 of The Big Web Show titled "Less Is Always an Option". In the episode Jeffrey Zeldman and Dan Benjamin interviewed Jason Fried, CEO and co-founder of 37signals. [Continue reading]