Entries tagged "auto-responder"

Using Gmail to Automatically Send Troubleshooting Emails

Recently, a request came through asking how to handle the troubleshooting aspect of an online seminar. Due to budget constraints, hiring someone to provide tech support was out of the question and with the event being two days away, we needed a solution quick. They were only looking to handle the problems/fixes common to the online seminar service we use, so my first reaction was to set up an auto-responding email address. [Continue reading]